Camden Miniature Steam Services:
Barrow Farm, Rode, Frome, Somerset. BA11 6PS
Tel: 44 (0)1373 830151
Fax: 44 (0)1373 830516
 

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Testimonials

This is a selection of genuine testimonials which customers have been kind enough to send us over the years - yes, they are on record at our offices if you wish to inspect them!

I have always found your catalogue a treasure chest of goodies that cannot be obtained elsewhere Mr. J. M. W. Bristol

The service from Camden is very swift, and I do wish to congratulate....your staff for such a prompt service... Mr. P. B. Australia

"Probably the very best in the business, polite, informative and helpful. Your service is superb" Mr. M. T. Doncaster

"Dear Girls, I would like to thank you for the efficient, friendly service which you always give. Harris is very lucky to have you to run his business for him. What does Harris actually do?" Mrs. P.S. North Yorks (We would all like to know the answer to that!)

"I would like to start my letter by thanking you and your staff for the prompt service over the past and present years - no complaints from me..." Mr. P. J. O. Walsall

"I put stars by the books I would like, now the catalogue looks like the Milky Way!" Mr. R. E. J. Bognor Regis

"...... I greatly appreciate the high speed delivery service which matches the quality of the merchandise..." Mr. J. A. S. Glasgow

"May I compliment you and your staff on the courteous and excellent service you have provided" Mr. J. A. M. South Africa

"I wish I had come across your catalogue years ago." Mr. M. J. West Yorks

"Thanks for a top service. I was especially pleased with your "no hassles" book replacement, on my last order, for a copy which had some blank pages. It's reliable outfits like yours which make such a difference to Model Engineers who live in 'The Colonies'". Mr. R.F. New Zealand

"Just a note to say how much I am impressed with your choice of books There seems to be something to interest everyone from the "practical person" to the "armchair critic"" Mr. A. R. Sheffield

"Your packaging is excellent, and it is a pleasure to do business with you" Mr. H.A.F. West Yorks.

"Thank you for the prompt attention to my order. .......Hope to pick more winners from your future Catalogues" Mr. E.R.H. Kent

"Received "Levant" safe and sound. "CHAMPION" mine, "CHAMPION" book, "CHAMPION" service from the "CHAMPION" girls of Camden Miniature Steam Services" Mr. E.T.B.B North Yorks

"I have always received good service and quality from Camden over the years which is appreciated" Mr. R.J.S. Herts

"From my own experience, they also offer a very efficient and friendly service" Mr. M.H. Devon (part of a message about us on the Internet. No we ain',t on that yet - we're still trying to work out how to use an abacus....)

"I don't know what it is that you do right - probably an interesting selection of books from all sorts of disciplines and hobbies, fast service and you seem to have the right sort of company ethos". Mr. J.E. Surrey

"I would like to say that my fiance and I have been purchasing books from you throughout the last 3-4 years and we both think that every aspect of your service is second to none" Miss L.J. & Mr R.S.W. Northumberland

"Your courtesy and consideration are much appreciated, (even if they do cost me money......)" Mr. I.S.C. Co. Durham

"Without doubt, your catalogue is quite the finest in its class available anywhere today. It is a unique mine of information" Mr. G.F.P. Sutton

"Your service is first class in every respect" Mr. I.C. South Australia

" Great booklist - hard to resist temptation to spend more than the wife would allow. Even bought a book for the father-in-law." Mr. E.C. Northumberland (that's a novel way of getting round the wife!)

"Many thanks for sending me your wonderful Booklist. Just what I was looking for." Mr. P.G. Banbury

"Good books, good prices, good service. Keep the catalogues coming!" Mr. M.B. Harrogate

"Once again the service one receives from your Company is unrivaled. The personal touch, delivery, on the phone you treat people as people,not a number or reference. You and your ladies need to be commended. Keep up the good work." Mr. C.A. Thetford

"Your service is second to none - I hope to continue buying interesting books from you for a long while yet!" Mr. P.K. NSW Australia

"Many thanks for your continued good service - much appreciated!" And splendid book ideas." Mr J.K.J. Hereford

"This is my third order within two months. The reason for this is as follows: (1) Your excellent choice of books; they can confidently be purchased without inspection (2) Books arrive in top condition due to your good packaging. Mr B.W.G. NSW Australia

"Yourself and 'the girls' seem to be happy in your work and in yourselves, I like the way you do business and any book bought have been just right....." Mr. G.D.M Argyll

"A great Booklist to enjoy. A real eye-opener. Many thanks". Mr. K.H. Derbyshire

"Well done - you try!" Mr J.B. London

"...and please accept my congratulations on the packaging, it is most effective, for although the cartons are usually dog-eared, the books inside are pristine." Mr. R.R. Victoria, Australia

"Dear Girls, You keep an old sailor very happy!" Mr J.J.O. At sea(!)

"To: All the Camden Girls. I would like to say a big 'Thank you" for all the excellent customer service that you have provided over the years." Mr. M.S. ?????

"From my past experience of dealing with you I cannot fault your service and know that I will be delighted with the books received" Mr. A.W.B. New Zealand

"I should like to thank you for the fine way you conduct your business" Mr. F.P. Surrey

"A lovely list. Were I a millionaire, I'd buy the lot. More power to your elbow, the world needs more Camdens." Mr. R.D. Southampton

"Thank you for your prompt attention to the book.... Also would remark on the excellent packing of same." Mr. J. B. Wolverhampton

"Following my first order to your goodselves, I would like to take this opportunity to mention how impressed I was by the truly excellent standard of service Thank you for the book and the amazing response" Mr. R.C. Kent

"Has your list ever been put in for the Booker Prize? Should be". Mr. R.E.D. Southampton

"I am still impressed with your booklist and I find that I can always see something to interest me". Mr. A. R. Sheffield

"I cannot fault your excellent service, I have not even got the Plastic bill yet!!!!" Mr. N. D. South Australia

"Camden provide a thoroughly modern and efficient service to their customers, of which I have been one, on and off, for the past two decades or more". Mr. A.L. S. in the Pietermaritzburg SMEE Newsletter

"The Winston Link was well worth the wait and is superb" Mr. A. L. Worcs.

"Thanks for providing an excellent service. I'll be ordering some more books soon." Mr. I.C. Australia

"Thanks for your quick work on my recent order which arrived yesterday in very good condition thanks to your excellent packaging." Mr. W.T. Australia

"I have bought several books off you over the years and because of the descriptions you put into the catalaogue, I have never felt any urge to return a book as 'wrong'". Mr. D.W. Tyne & Wear

"Exceptional and superb service - many thanks". Mr. F.H.W Hants

"I would like to thank you and the girls for sending my latest order so promptly" Mr B. M. Wiltshire

"I would like to take this opportunity to thank all concerned for the excellent and high quality service I have received over the many years of purchasing books from you". Mr. F.C.H.R London

"Wonderful service, excellent books" Mr. R.A.J Gloucestershire

"I have voted your Business the most efficient in the Western World - prompt, courteous and efficient" Mr. G.S. Australia (We are flattered indeed by this rather generous praise!)

"Thank you for your excellent service and selection of good books...which is only matched by your excellent and rapid response. Dare one write Bravo Girls?" Mr. M.R.F. Stevenson Gwynedd

"I have been most impressed by your mail order service which I used on 2 occasions so far" Mr. E.T. Australia

"Thrilled to bits with every aspect of your book enterprise - people actually seem to know what they are talking about - in this day and age!" Mr. P.E.D

"There's nothing like Camden. I get tremendous enjoyment from perusing the catalogue and the resultant orders have been very much up to expectations" Mr. R.W. U-K

"I love engineering; if I ever find a problem I turn to your booklist knowinbg that I will always find answers and much inspiration" Mr. E. L-A U-K

"... such a great selection of books and a really great cover" (No.44) Mr J.B. England

"thanks for the excellent service" Mr. M.N. Hull

"Such quick and efficient service. You get better and better" Mr. W.F. London

"The catalogue is great, the service is great, the girls are great....... what more do you say?" Mr. R.F.E. Australia

"Receiving the Camden Catalogue is like receiving a letter from the tax office! You know it is going to cost money. ....... you keep adding more interesting books to your list, please don't stop" Mr. C.S.A. Notts.

'Wonderful service. Excellent books. Thanks." Mr. C.A. Denmark

"Your catalogue is excellent! I am not aware of any similar company on this side of the Atlantic, and nobody knows model engineering, steam in all its forms and the engineering that goes with it like the British - keep up the EXCELLENT work. Mr. P.C. Canada

"The book arrived in perfect condition due to your effective packaging.........." Mr. B.K. Western Australia

"Every purchase I have made from Camden has brought me hour upon hour of pleasure". Mr. K.T. U.S.A.

"Thank you for your ongoing fine service and excellent products". Mr. J.W.B Canada

"Your wonderful service is second to none and greatly appreciated". Mr. I.C. South Australia

"It is astonishing; after mountains of new books from Camden, I still find new interesting titles". Mr. A.P. Italy

May 2006
"I just thought I'd let you know how pleased I am with my first order. I came across you by chance whilst searching Google..... The two books are exactly what I have been looking for........ With a two day turn-around & reasonable post/packing charges, I will certainly be ordering from you again".
Mr. R. L. U.K.

May 2006
"I was recently in receipt of a couple of books I made the mistake of ordering from you. Unfortunately on opening the package I realised that you had sent me, unrequested, your catalogue. Quite frankly I was appalled that you are allowed to distribute this publication. On a brief perusal I found over £1000 of books that I would want to order. I have had to hide this publication in case it is seen by the rest of the household."
Yours disgusted,
Mr. H.B. U.K

June 2006 "I received my order today and want to thank you for your prompt, courteous service. To say I am impressed with the books is an understatement..... Camden has earned top position on my railroad and general mechanical sources list".
Mr. A. E. U.S.A.

Oct 2006
"... I'm impressed and appreciative that your staff took the trouble to contact me directly. I'm also impressed that the book arrived so quickly. Post Offices around the world generally get a bad rap. Personally I think delivering a parcel to the other side of the world in a week is a pretty good effort. Congratulations and thank you again for such good service".
Mr. J.C.R. Australia

December 2006
"Dear Camden Girls, May I express my thanks for your VERY prompt despatch of my order (placed yesterday) - the items arrived in this morning's post"
Mrs J.D. U.K

Jan 2007
"I recently had the good fortune to come upon your website...... I wish to tell you that the books arrived with any delay; I was delighted with your prompt service and supreme packing and I look forward to doing business again"
Mr. S.S. U.S.A.

Feb 2007
"Your range of books, customer service and delivery are superb. May I say I feel I've been treated like royalty!!!!"
Mr. R. W. Australia

March 2007
"I have ordered from you many times over the years and have yet to be disappointed over your service - always reliable, well packed thanks to your staff and a pleasure to receive".
Mr. S.W.J Cardiff

March 2007
"I am delighted with my purchase and impressed with your prompt and business-like attention to my order"
Mr. R.L.H. London

April 2007
"I have been ordering books from Camden for about 20 years now; your Service and attention to Customer Care is quite outstanding...."
Mr. I.W.S. Peterborough

April 2007
"It is so satisfactory ..... to find someone who offers a straight forward quality service that you can rely on".
Mr. J.W.B Victoria

September 2007
"The book ordered during the morning of the 27th arrived here before 10.00am the next day. Wow! Rocket powered? First Class service."
Mr. B.Y. Brighton

October 2007
"If you bring out any more attractice catalogues than your current one, I'll be bankrupt!"
Mr. N.M. Co. Fermanagh

January 2008
"This is a big thank-you for your efficient service! Her I am in possession of a book from you which I ordered less than a week ago - an all-time record I think".
Mr. R.D. Western Australia