This is a selection of 100s of genuine testimonials which customers have been kind enough to send us over the years - yes, they are on record at our offices if you wish to inspect them!
"I just thought I'd let you know how pleased I am with my first order. I came across you by chance whilst searching Google..... The two books are exactly what I have been looking for........ With a two day turn-around & reasonable post/packing charges, I will certainly be ordering from you again". Mr. R. L. U.K.May 2006
"I was recently in receipt of a couple of books I made the mistake of ordering from you. Unfortunately on opening the package I realised that you had sent me, unrequested, your catalogue. Quite frankly I was appalled that you are allowed to distribute this publication. On a brief perusal I found over £1000 of books that I would want to order. I have had to hide this publication in case it is seen by the rest of the household." Yours disgusted, Mr. H.B. UK June 2006
"I received my order today and want to thank you for your prompt, courteous service. To say I am impressed with the books is an understatement..... Camden has earned top position on my railroad and general mechanical sources list".
Mr. A. E. U.S.A.Oct 2006
"... I'm impressed and appreciative that your staff took the trouble to contact me directly. I'm also impressed that the book arrived so quickly. Post Offices around the world generally get a bad rap. Personally I think delivering a parcel to the other side of the world in a week is a pretty good effort. Congratulations and thank you again for such good service".
Mr. J.C.R. AustraliaDecember 2006
"Dear Camden Girls, May I express my thanks for your VERY prompt despatch of my order (placed yesterday) - the items arrived in this morning's post"
Mrs J.D. U.KJan 2007
Received Yesterday! Excellent service as usual .Thanks !
Dave UK Jun 2013
Thanks for the latest book which has arrived safely in time for my 48th Wedding anniversary which literally was 12 o’clock Dec 12, 2012 – and 4+8=12!!!! It was a great day. Thanks again John Davies Australia Dec 2012
Alex , the package arrived today , well packed and in excellent condition .
Thank you !
Murray (Zimbabwe 2014)
I ordered 4 Ton Pruissen DVDs on Monday. They arrived first thing on Tuesday. How's that for service - guard's van of technology indeed!!
Oh; the DVDs are magnificent!!
Richard (UK 2014)
My last Tuesday's order arrived on Thursday and the order I placed late morning on Friday arrived on Monday afternoon. Thank you for such speedy service. Phil Girdlestone's CAMELS AND CADILLACS is a really excellent book. Thank you for stocking it and bringing it to my attention in your advertisement in the RAILWAY MAGAZINE. The other four books I ordered after your latest catalogue arrived on Friday are very good. As an old customer you seem to be getting better and better.
Paul Brooke (UK 2014)
A note to let you know your very well packed parcel of books has just arrived and when opened also had a most unexpected but very welcome refund of 66p which I'm assuming was the difference between the maximum p&p price listed in your current catalogue and the cost of sending the order via a carrier. Sufficient to say I'm delighted (again) with the superb service I receive from you folks. Very many thanks again.
“ A note to let you know your very well packed parcel of books has just arrived and when opened also had a most unexpected but very welcome refund of 66p which I'm assuming was the difference between the maximum p&p price listed in your current catalogue and the cost of sending the order via a carrier. Sufficient to say I'm delighted (again) with the superb service I receive from you folks.”
Mr. E.M. UK
“I telephoned an order through yesterday morning.
The goods arrived at 10-00am today !!!
Fabulous service but I am not allowed to open the book until tomorrow.” (sent on Christmas Eve!)
Mr. R.C.M. UK 2014
“Goods just arrived OK – thanks for your excellent service (and Royal Mail did well too!)“
Mr. J.F. UK 2014
“Greetings from OZ, the great land downunder,
Just to let you know that my book " Building Small Boilers" arrived today all good, great service as usual - thanks.”
Mr. B.L. Australia 2014
“My book arrived yesterday, and I wanted to let you know how much I appreciate the manner in which it was packaged.”
Mr. M.P. U.S.A. 2014
“Goodness! You must have someone on permanent standby,
cellotape in one hand, wrappings in the other. Can't really get
faster response than this. Splendid service.
Mr. R.B. UK 2014
"What an amazing surprise to receive my replacement in this morning’s post! Thank you. Your considerable efforts to supply my lost order are greatly appreciated. I consider the books and information from Camden Miniature Steam Services to be unique in this world, and one of the best services model engineers could have. There is no other business offering books exactly tailored to what model engineers and steam enthusiasts really want to read and know about. Keep up the excellent work."
Mr. G.C. Australia 2015
Camden surpasses itself ..... again. I ordered very late on Friday afternoon and my DVDs arrived at high noon on Saturday. A 20 hour turn round. Beat that for service!!
Mr J R Morton UK Jan 2016
To the folks at Camden,
WOW, what fast efficient service. 6 days from postage in the UK to New Zealand, through Customs, onto the mail centre, then out to the Rural Mail Contractor to our mail box. All books well packaged and undamaged. Great service.
Mr Dave Scott New Zealand July 2016
short email just to confirm that my order was well and safe delivered, all is OK.
Thanks for your efficiency... and your always great range of intersting books!
Olivier Brevaux - Switzerland - April 2017
I have just received the order I placed with you mid-day yesterday, many thanks for such a speedy service. This must be a record at less than twenty four hours.